Service Terms and Withdrawal Information

This page explains the conditions that apply to both the business operator and the user when ordering and receiving the services introduced on https://kasyeeo.info (카 쉐어).

1. Who is the business operator?

• Business name: 카 쉐어
• Address: (04553) 서울특별시 중구 예시로 27
• Email: [email protected]

2. To whom do these conditions apply?

These conditions apply to the services introduced on our website, whether the user is a consumer or a business. Contracts are concluded electronically in Korean, and we record the details of orders and confirmations by email.

3. Where can I check service details and prices?

The content, manner of provision, and prices (where displayed) of each service can be checked on the respective service page. For services without a displayed price, we will provide an individual quotation. Whether value-added tax is included is stated on the quotation or receipt. If the website shows an obviously incorrect price, we will inform you before the order is confirmed, and the user may decide whether to continue the order at the correct price.

4. How do I place an order?

1. On the service page, convey your intention to order through the inquiry form.
2. Until you submit the form, you may freely amend the information entered. After submission, you may still request corrections by email.
3. Upon receiving an order or inquiry, we will notify you of its receipt by email without delay.
4. The contract is formed at the point when the user accepts the quotation we sent by email.

5. How are payment and service provision carried out?

The payment method and deadline for orders under a quotation are stated in the quotation. We provide services in the manner stated on the service page or in the accepted quotation, and we issue receipts. If provision becomes difficult for reasons beyond our control, we will notify you without delay and agree on a new schedule together.

6. Until when can a consumer withdraw an order?

Under Article 17 of the Act on the Consumer Protection in Electronic Commerce, etc. (전자상거래 등에서의 소비자보호에 관한 법률), a consumer may withdraw an offer within 7 days from the day on which they received a written document stating the contract terms. If provision of the service began later, you may withdraw within 7 days from the day on which provision began.

• Withdrawal may be made by a clear expression of intent, such as an email sent to [email protected] or a written notice sent to the business address.
• Within 3 business days from the day on which we receive the notice of withdrawal, we will refund the amount already paid.
• In cases prescribed by law, such as where provision of a service or digital content has already begun, withdrawal may be restricted. For services provided in installments, the parts not yet provided may be withdrawn. For services where withdrawal is restricted, we will clearly inform you of this before you order.

7. Where do I report a complaint?

Please send complaints or objections to [email protected]. After notifying you of receipt, we will respond in writing without delay.

If the matter is not resolved by agreement, a consumer may apply for dispute mediation with the Korea Consumer Agency (한국소비자원) or the Electronic Commerce Mediation Committee (전자거래분쟁조정위원회), or bring an action before the competent court.

8. What else should I be aware of?

Korean law applies to this contract. Changes to these conditions do not affect contracts already concluded. For the processing of personal data, please see the details provided in the Privacy Policy. Last updated: 10 November 2026